Hi,
I've searched everywhere and can't find an answer so I guess I need to ask it!
I'm calling a perl script from BMC Impact Explorer that's filtering each ticket to the right support group using a Bayesian (SPAM Filtering) approach. I use the get_external function which sends the ticket message to the perl script and expects the group as the result.
But I am having trouble returning the group in the proper format.
I HAVE however created a dummy .bat file that returns the output in the correct format (using the format I found on the BMC Communities forum)
I am wondering if anyone can essentially translate my .bat file output to Perl output?
.bat file:
echo BAYES; >> %1
echo bayesClass=nameOfClassVariable; >> %1
echo END >> %1
I literally need to output those strings in the same way that it's done in the .bat file.
Any ideas?
Thanks!
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