Apologies. I've been managing a perl based ecommerce site for many years. It was an out the box and..while I haven't learnt perl, I have a good understanding of how it works.
It's been a rock as regards reliability until 5 weeks ago. The site crashed out. couldn't find the config ascii files. I switched to my back up site on the same server. 3 days later that crashed. Same problem.
My hosts say they don't help with coding errors. It's not a coding error. I can restore the site. Same files. I just delete and reset the location files and config. It works for a few days then crashes.
I think the problem is the time stamps. When I update a group file the timestamp time is two minutes behind the update time.
I've asked the server provider to look at the time on the server and make sure it's correct. Am I barking up the wrong tree or could it be that there are two different clocks (so to speak) at the server end? and if there were and they were out of sync would this explain why, at my end, it randomly stops being able to find the files?