Yeah, I wouldn't consider it an especially difficult piece of software to install, for somebody who is familiar with installing source tarballs. It's just that I've tried to insulate them from that a little, so that all they really have to do is 'make depend ; make install', and all the dependencies will just automagically get satisfied.

I talked again to the particular person who e-mailed me earlier today, and he's using yum (an rpm-based system) on Whitebox Linux (a fork of Red Hat), and I guess is used to installing everything from binary rpms. I don't know why he didn't have CPAN.pm installed; maybe I'm worrying needlessly based on something borked in this particular guy's Perl installation.

It's a little spooky distributing open-source software, because you can't tell whether the people who e-mail with problems are 1% of your users or 99% :-)