Ya got my ++, little.

Sounds a bit similar to something Russ and I discussed recently.   For any questions posted to SOPW or Q and A, the preview screen would include links to existing posts that might already answer the question.   You wouldn't necessarily require the questioning Monk to read them, just present them in case a newbie hadn't already searched.

Is basically what Cisco does at their TAC website for contractual customers.   About half of my questions there are answered by the "hits" so don't get posted.
    cheers,
    Don
    striving for Perl Adept