My boss has both a regular ADSL line and a fixed service "T1ish" SDSL line. At various times BS has punched a real T1 on _HALF_ of his two wires, cut his neighborhood wires completely, punched another DSL customer on _HALF_ his wires and disconnected his home telco for 8 hours when he called about poor connect speeds on his ADSL.

He's REAL happy with BS. Meanwhile, my BS ADSL has been trouble free for months. I did have to teach the guy how to install the software they "require" to be installed. Of course it bombed because I had a NEWER version of Netscape already loaded. Very sad.

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