I just asked for a password reminder and it showed up in my e-mail inbox immediately. So perhaps the problem has cleared. Or you've got problems receiving e-mail from us at your address.
Ask for a password reminder again (at What's my password?) and if that doesn't work, you may need to use a different e-mail address.
With no details, there isn't much else to check.
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I'd see if your spam filter is causing a problem. At my current job, I can't register for any boards or email lists b/c their spam filter sends them to /dev/null along with a bunch of spam. If you're using messagelabs for filtering this will be a problem.
Use a Yahoo! or Gmail account and you should be OK.
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I had the same problem some time ago. I never received my initial password, and when I entered my email address into the "Forgot my password" form, it said that the email was okay and the password on its way out. Never reached me. I did send a private mail to a higher up, but never got a response.
Everything worked fine when I registered my current account (using a different email address). So I am thinking it has something to do with the email provider, that the mail somehow got dropped. The one that did not work for me was @users.sourceforge.net (which I sometimes suspect at losing emails, but maybe I am just paranoid, all the test emails I sent myself were delivered without problems). Did anyone have trouble with SF.net emails?
Question to the higher ups: Are there many user accounts created that have never been logged in to? Should those maybe be reaped after, say, three months? | [reply] |