in reply to Web forum or mailing list ?

I think the reasons why people are opposed to yet-another web forum include:

One of the reasons why mailing lists are so popular is that, once signed up, you really don't need to learn a new interface to get at the new information. Newsgroups? Heck, some software treats them exactly like email, so you get email and news in the same interface - again, no learning curve. And because launching your email client is something that many people just accept as a fact of daily life, anything that integrates into that is already integrated into daily life.