i don't fully understand what that is doing. Keep in mind, in between multiple time/date entries there maybe multiple lines, the description is not necessarily all on the same line as the date/time stamp (e.g. paragraphs). But yes, a new line and a "[" is probably a fair assumption for the start of each description update. Example below.

[Tue Oct 19 05:31:08 2004, ukaraa]: ticket:update
  "PercentSynced" is an important indicator showing the progress of
  Synchronization especially for large capacity LUN\'s. Hence changing
+ the
  urgency to U2.

[Thu Jan 13 10:20:22 2005, ukaraa]: ticket:update
  This ticket is pending since long in a "GATD" status. Is there any p
+lan to
  fix this ticket in current/future iterations?

  Thanks,
  - Anand

[Thu Jan 13 11:16:58 2005, mmccart]: ticket:update
  Mike Roman is working on this now.  I\'m reassigning this to him to 
+tie to
  the analysis.

[Tue Mar 29 07:42:43 2005, romanm1]: ticket:update
  Fixed in I16

[Wed Mar 30 05:28:10 2005, ukaraa]: ticket:update
  Re-tested the issue with build #0.1.16.26d.

  After adding a clone to clone group, the "PercentSynced" now shows 0
+, 2, 100
  while the initial synchronization is in progress. It changes directl
+y to
  100% after 2%.
    This behavior is seen both via CLI and NaviX UI.
    While the initial synchronization in progress, the "PercentSynced"
+ figure
  should change in a regular interval representing the actual percenta
+ge
  synchronized.
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