5 - Do not rebuke them with harsh words such as "RTFM", but rather lead them gently - with URLs - so that they may learn wisdom. 6 - Suffer the newbies to come unto us, instructing them of the many truths contained within the good book. 7 - For who among us has never been in a state of error or ignorance?
update: I should note that I agree that the OP should have searched for the answer, but my point was let's "lead them gently...so that they may learn wisdom..."