Microsoft's classic reply to everything... what a ripoff.
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Hello Steven,

Thank you for contacting Microsoft Online Customer Service.

I understand that you wish to know whether contacting a Developer Support Professional will cost you money. I realize the importance of your concern.

As a Customer Service Representative, I can assist you with the support options available with your Microsoft product and direct you to appropriate resources.

I would like to inform you that when you contact a Developer Support Professional, they will charge you $245.00 for their support.

Steven, I hope you find the above information helpful. If you have any further questions, please contact us again.

Thank you for using Microsoft products and services.

Jaisy
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