<grumble>Apparently it doesn't matter if customers' names are screwed up. My beautiful code here at work which will cope with big-endian, little-endian, even middle-endian names and people with only one name - it just got vetoed by $boss in favour of first name and surname. Thankfully it won't be me who has to explain to Chow Yun Fat why the software calls him Mr. Yun.</grumble>