Don't YELL!

All-uppercase is harder to read than mixed-case, and may be interpreted as being written by somebody who doesn't believe in proof-reading.

Advice? This is a very common problem; search through the monastery (check out the link on this page called "Super Search"). Many of the monks (including me) can be grouchy, and we react badly to questions which do not seem to have been well-thought out. And watch out for the English-usage nazis.