Re^2: Where should one report search.cpan.org breakage?

Thanks for the replies.

Re: rebooting, I should have mentioned in the original post that someone else on a different network confirmed the problem before I came to the Monks. So no reboot.

Re: modules vs all, indeed that works! How odd.

Re: 42 minutes, I appreciate the volunteer effort and I don't expect people to Drop Everything(TM) and fix it right this second; but if I ran a site as popular as search.cpan.org I'd want to know ASAP if it's got a headache.

Re: docs, yeah, me too, it's kinda scary how much I've come to rely on CPAN and Google to be "the Perl library" and "the Internet" respectively.

So, back to the original question: how do you think CPAN service problems should best be communicated?

Maybe it's as simple as using a different address for problem reports. Or maybe we should pitch in for professional service monitoring for the Perl services we rely on (whatever "we" means, but I'd pitch in for sure).

Comment on Re^2: Where should one report search.cpan.org breakage?

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Re^3: Where should one report search.cpan.org breakage? by Corion (Patriarch) on May 20, 2008 at 21:13 UTC
The Perl NOC would likely also be responsible for the appointment of mirrors. As I can't replicate your problem and don't find anything on the page, it's likely transient or being worked on. I guess your suggestion of "professional service monitoring" implies that somebody should write a Perl script to monitor that the search.cpan.org mirrors are up...	[reply]
Re^4: Where should one report search.cpan.org breakage? by frostman (Beadle) on May 20, 2008 at 21:35 UTC
Actually I meant the kind of service monitoring you pay for, where something regularly pings your services and sends you a text message (or e-mail) when they look unhappy. But that is, of course, a business model you can replicate with a Perl script, a few servers, and optionally an SMS gateway if you wish. Competition is good...	[reply]
Re^3: Where should one report search.cpan.org breakage? by Anonymous Monk on May 21, 2008 at 03:21 UTC
So, back to the original question: how do you think CPAN service problems should best be communicated? As per FAQ: I'm having trouble connecting to search and I think it may be down, whom do I contact?	[reply]
Re^4: Where should one report search.cpan.org breakage? by Anonymous Monk on Jun 02, 2008 at 16:59 UTC
Funny guy. search.cpan.org is down right now, so the FAQ is offline too. Doh. Good one!	[reply]
Re^5: Where should one report search.cpan.org breakage? (google cache) by tye (Sage) on Jun 02, 2008 at 18:10 UTC
So do a google search for site:search.cpan.org "I'm having trouble connecting to search and I think it may be down, whom do I contact?" and click the "Cached" link to get a cached copy of a recent version of the FAQ (though I personally would suspect that somebody already knows that it is down). - tye	[reply]