michael you are correct. There is as big a problem on the development side, but I was responding to the poster who appeared to have his act together.

In fact I hold developers more responsible for not holding up their end of the bargain because we are supposed to be more logical thinkers, etc.

I read a recent article that questioned the actual success of eXtreme Programming (XP), but one of its fundamental concepts is that end-users are a core part of the team, constantly interacting with the developers and the application as it is being built.

UML (nor any other documentation/specification scheme) simply can not describe an unbuilt application to the degree that a blueprint can describe an unbuilt building. I believe the biggest barrier to successful software is users unable/unwilling to spend sufficient time with developers through the life of the project (this is of course moot if the developer can't/won't interact with the end-user frequently and in jargon-free language).