in reply to Closing rt.cpan.org tickets

Firstly, there's a blank "Owner" field. Does that need to be filled in?
What happened when you tried it?
Secondly, there's a "Worked" field where a number of minutes/hours can be entered. What's the point of that?
RT isn't just designed for hobbyists on the CPAN. Can you think of any situation where it might be useful to know how long it took to close a bug or reject a non-bug?

Replies are listed 'Best First'.
Re^2: Closing rt.cpan.org tickets
by syphilis (Archbishop) on Nov 28, 2008 at 10:44 UTC
    What happened when you tried it?

    Whoa ... just how adventurous do you think I am ?

    Can you think of any situation where it might be useful to know how long it took to close a bug or reject a non-bug?

    I sure am glad that's a rhetorical question ... because, if I had to answer it, 'twould be with a definite "nope" :-)

    Thanks for the belittlement ... hope it made you feel better.

    Cheers,
    Rob
Re^2: Closing rt.cpan.org tickets
by JadeNB (Chaplain) on Nov 28, 2008 at 20:43 UTC
    Firstly, there's a blank "Owner" field. Does that need to be filled in?
    What happened when you tried it?
    Now, wait a minute …. It seems to me that “What happened when you tried it?” is a great question for some beginner who wants us to give him correct Perl code rather than experimenting himself, but not so great for someone trying to figure out the correct thing to do with a public-facing, serious bug-tracking database. Are you really suggesting that “try and see” is the appropriate mentality in this setting?
      If random noobs can twiddle my tickets, then you can bet that malicious children will already have done so, so there's no (extra) harm in trying.