I know, bug reports and communication without finding out the information you need can be annoying, but then you have to decide if you still take the time to find it out or not.

On the other hand, I have gotten many useful bug reports, even patches, that show that people have spent time to dig into the code, even posted me a script to find out a memory leak for example, and that was saving myself time. If I have a module on CPAN my demand is that it's doing its job correctly, and I'm thankful for people spending time to help me fix bugs.

So some bug reports *cost* myself time, and some *save* time.
If you expect people to give you something additional apart from saying thanks, then you should add a "donate" link somewhere or so.