in reply to Sometimes, just saying "Thank You" is not good enough
As a user of software, what bothers me a lot is that some software packages don't have clear contact details and instructions for reporting bugs.
Dear developers, if you release any software package, please include at least the following information in the documentation.
These can help a lot to users like me, and it's not much work for you, just a few paragraphs (of mostly cut-and-paste text), so please include them. (To Anon OP: you might already know this, so don't take this personally. I'm asking developers in general.)
Also, when you get such bad reports, instead of trying to reproduce the problem from very few information, have you tried just replying the submitters asking for more information? I don't really know if that works, just wondering.
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