In order to respond to your inquiry in any meaningful way, we need details. &nnbsp; You say, variously, that you get “an error,” or “a faulty response,” but neglect to tell us what, exactly, it is.

If you did “manage to get the SOAP call working with that program,” then this, I think, pretty much establishes that the problem is on your end, and if you actually manage to get a vendor to help you (debug your own code), you will be the exception.   Usually, it’s a matter of, “we’ll get around to helping you as soon as Mr. Godot arrives back from his vacation.”   So, give us details.   Exactly what was the message you received, and, if the content is short and not proprietary, what is the actual SOAP message that you sent?