Well, no, not really. As alluded to by tilly in I think Casey West is right, there's a certain attitude that some of the older monks have (good or bad, that's not the question here), such that many newbish questions get ignored, flamed, or otherwise treated in a bad way. It shouldn't be the job of a volunteer community such as ours to answer questions that can be found easily in the FAQ or other resources (mind you, we should try to teach others how to use these resources as well). If we had to sit there and answer every one of those questions every time it was asked, it wouldn't take long for some to go insane (ask any helpdesk person).

Mind you, it's yet another tool that we'd have to teach people to learn, but I see it as two benefits: one, it will help PM cut down the FAQish questions, and two, it's a general enough solution such that anyone with a large document database should be able to use it to provide an intelligent agent.

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Dr. Michael K. Neylon - mneylon-pm@masemware.com || "You've left the lens cap of your mind on again, Pinky" - The Brain