BTW, when you do call Oracle for support, DO NOT mention perl or else their answer will be "We do not support perl". I.e., reproduce the problem without using perl.

What's crazy is, most of the team didn't seem interested in whether or not it was an Oracle bug. "Just fix it!!"

This attitude bugs me. If it IS a bug, then they can maybe supply a patch, make the next version better, etc. Why pay money for support if you don't use it?