Very good questions. Perhaps I over-generalized the project too much. The task is to alert employees that there are antivirus definition file updates available for Command Software Antivirus (CSAV once know as F-Prot):

• I work for a University and we have 3 hospitals as well as the main campus to worry about. There could be daily updates, but since some people work shifts, we should check a couple of times each shift even though different shifts might use the same computer.
• All the users have to do, once notified, is open the software and click the "Update Deffiles" button. Sounds easy enough you would think.
• We already send out e-mail messages when the updates are ready, but then there are the limitations of e-mail: not everyone has it; if they have it they don't ask to be put on our mailing list; they receive the email and promptly delete and/or ignore it since it is an automated message. Of our roughly 5800 employees, only 2100 even have e-mail accounts.

I imagine that the thinking is: if we tell the user there is an update available, and I suppose we could go the extra step and open the program for them. The least they could do is click one stinking button. Our department is made up of 6 full time people and two student workers. As you can imagine the SirCam and Nimda viruses pretty much ate our lunches.

"Most people would sooner die than think; in fact, they do so." -- Bertrand Russell

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