I agree that they often get into a trap where they absolutely must accomplish it themselves. And they can be there for a long time. But if you are willing to wait a month or 2 (literally!), I believe that frustration will eventually get them to a point where you can sit down, assist in breaking the task into smaller pieces, and get them moving forward.
In reply to Re: Re^2: When do you step in, and why?
by Anonymous Monk
in thread When do you step in, and why?
by dws
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