2024/11/28 10:54:04 INFO : Update ticket 425955 to add invoice 802436 tag .. OK 2024/11/28 10:54:05 INFO : Update ticket 425912 to add invoice 802435 tag .. OK 2024/11/28 10:54:06 INFO : Add note to ticket 425912 with info about invoice 802435 .. OK 2024/11/28 10:57:02 INFO : Create FD ticket 425991 for order 662626 .. OK #### { filename => 'status.log', regexp => qr/Update (?\d+) status to (?.+) \.\./, action => 'update' }, #### $history{ $+{ ticket } }{ $entry->{ action } } = { date => $words[0], 'time' => $words[1], ( exists ( $+{ order } ) ? ( order => $+{ order } ) : () ), ( exists ( $+{ invoice } ) ? ( invoice => $+{ invoice } ) : () ), ( exists ( $+{ shipment } ) ? ( shipment => $+{ shipment } ) : () ), ( exists ( $+{ scheduled_date } ) ? ( scheduled_date => $+{ scheduled_date } ) : () ), ( exists ( $+{ status } ) ? ( status => $+{ status } ) : () ), };