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#!/usr/bin/perl

...

print $service_restoration_time . "\n" ;
print $assignment_group . "\n" ;

<?xml version="1.0" encoding="UTF-8"?>
<unload unload_date="2010-03-17 13:02:24">
...
<u_user_issue>Software Issue/Bug</u_user_issue>
<element_id>92becbd70a0a140b0187537b8516f18c</element_id>
</unload>