I'm breaking my promise to stay out of P6 threads by posting this, and I do not do so without some heavy thought, but I think this is important enough to justify it. In my other reply to the above post I said:

And it is false advertising and marketing of that very ilk that has in the past -- and continues at an accelerating rate -- to damage brands far more deeply and permanently than actual lack of functionality or technical failures.

Today I encountered something by a third party that makes this case far better than I ever could: Negative opinions (and even just negative perceptions) persist consciously & subconsciously for a very long time.

Now I'll stick to my promise.