Re: Re: Bugzilla vs. PerlDesk

Ovid. I didn't say that I came up with an alternative solution, I said that I found an alternative solution
Now after a couple of weeks, I found out about a great little program called PerlDesk written by J Bennet

Please remeber I mean only for Support Tracking, not bug, or project management tracking.

Comment on Re: Re: Bugzilla vs. PerlDesk - A survey

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Re: Re: Re: Bugzilla vs. PerlDesk - A survey by Ovid (Cardinal) on Jul 09, 2002 at 16:59 UTC
My apologies! You're perfectly correct. I just downloaded Perldesk and am looking at it now. It's much prettier, but it is not nearly as feature rich (for example, in the demo, I see no support for dependencies). Also, I see some problems in the code, but I have to get back to work and concentrate on them later. Cheers, Ovid Join the Perlmonks Setiathome Group or just click on the the link and check out our stats.	[reply]
Re: Re: Re: Bugzilla vs. PerlDesk - A survey by IlyaM (Parson) on Jul 09, 2002 at 16:53 UTC
Please remeber I mean only for Support Tracking, not bug, or project management tracking. In reality they are related very closely. In company where I'm working now we use RT for both bug and project management tracking. IIRC initially RT was designed to provide support tracking (RT = request tracker). -- Ilya Martynov (http://martynov.org/)	[reply]