Yesterday and today I've been getting: 
<HTML>
<HEAD><TITLE>500 Server Error</TITLE></HEAD>
<BODY>
<H1>Server Error</H1>
<H4>
The following error occurred:<P>
The resources allocated for this connection were reclaimed
</H4>
<HR>
Please contact the administrator.
</BODY>
</HTML>

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Re: Server Errors
by rinceWind (Monsignor) on Jul 12, 2002 at 09:45 UTC
    John M. Dlugosz, it's interesting that you raised this as a node on Monk Discuss. I personally wouldn't have done that.

    However, this has brought about the opportunity for some discussion. In particular, how does one report PM server errors? I have looked through the Site How-to, and there is no entry for reporting site bugs or problems.

    Depending on the degree of brokenness, I tend to do the following:

    • Use the chatterbox to broadcast about the problem.
    • If a page is broken due to bad tagging in a monk contribution (we have seen this with missing code tags breaking SoPW), I tend to put the node up for consideration, which is something level 6 monks (Friars) or above can do, which will draw the attention of one of the editors to the node. Monks below level 6 can post Editor Requests instead.
    • Serious software or security problems (i.e. the site has been cracked or DOSed), mail vroom@blockstackers.com. .
    • Site down, 500 server errors, scenarios like yours, mail perlmonk@pair.com, but only if the site stays down.

    Correction:The email address for hosting problems is monkperl@pair.com

[reply]

      You don't need to report server errors. All server errors are logged. The wording that goes with server errors asking you to report them predates me and is on my to-do list to be changed.

      Currently, the vast majority of server errors are caused by these things:

      1. System overload causes our SQL monitor to start killing things off.
      2. gods applying insufficiently tested changes.
      Each of which can result in server errors almost anywhere but usually only over a short period of time.

              - tye (but my friends call me "Tye")
[reply]
      In the past, I've always seen discussion on Perl Monks issues, including technical issues, here. That includes minor bugs and intermittent problems. Sometimes I'll see a discussion already going, so it's easy to know if it's already been dealt with or read more about it.
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