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Hello all

I am asking here because I know that a number of Monks are System Administrators, hence potential subscribers of the magazine and because all started after subscribing Sys Admin when it published "The Perl Journal".

I am having a lot of troubles in receiving the magazine: some issues never arrived, some didn't hit my desk at due time and I had to ask for them to be resent; in particular a recent story is worth telling

On January 8 I complained about the december 2002 issue that didn't arrive; on January 9 they replied that they asked for the issue to be resent
I renewed my subscription to the magazine on January 13: about 70$, nearly 50% more than previous year's price; no December issue in sight
asked again for december issue on January 18; an exact copy of the January 9 message hit my mailbox the following day;
January issue didn't arrive, too; February passed away, and I got that month's issue; on March I had the March issue: I wrote another mail on March 10 asking for the two missing issues;
a reply arrived on March 11: they asked for both missing issues to be resent and that I should get them in 2-4 weeks;
Around the end of March an envelope arrived, containing just the January 2003 issue: no December 2002... I mailed them a new mail on April 9, stating I won't renew my subscription (and I really won't): no reply arrived, but...
a few days ago a new envelope arrived containing... guess this: February 2003 issue!!! Yes, it isn't a typo: February 2003!!! Now I have two copies of it, but no December 2002 issue. I sent another e-mail today.

I'm beginning asking myself if I am the only one that is experiencing such troubles or if it is a common problem for subscribers outside USA. Any Sys-Admin-subscriber monk here to confort me?

Ciao!
--bronto

The very nature of Perl to be like natural language--inconsistant and full of dwim and special cases--makes it impossible to know it all without simply memorizing the documentation (which is not complete or totally correct anyway).
--John M. Dlugosz

In reply to [OT] do you have any troubles with SysAdmin mag? by bronto

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