For the password issues, try the chatterbox -- i dunno if they can help right away, but someone (it seems like there's always some higher monks on) should be able to at least point you to the right person. Update: Doh. Been too long since i was an anony monk -- no cb unless logged in.

As for sending emails, try Mail::Sendmail -- platform independent and very easy to use. There are plenty of other mail-related modules as well.