Welcome to PerlMonks! :)

You might start by posting the relevant portion of the code that attempts to perform the FTP operation ... and show us also any error messages which may have been produced by the script. You may also find the libnet FAQ handy.

It will probably help if you told us the current perl version, and the versions of relevant modules (and possibly the versions of the working perl/modules if they differ from the current ones). Also some example code and/or a clear as possible description of the problem would be handy. See also how (not) to ask a question.

ps: if you have any of this information, just update your post.

I don't have a real answer but I would bet that you need to place your ftp session into passive mode. The normal sign of needing passive mode is that you can connect to the site but any data transfer (list, get) just hangs.

#!/your/path/to/perl


use Net::FTP;


my $ftp = new Net::FTP ($host, DEBUG=> 1);
$ftp->login('user', 'password');
$ftp->quit;
[download]

Next, I agree with derby that you need to get into passive mode. Using Net::Config, there are a couple ways of doing that. One, if you are behind a firewall, then set ftp_ext_passive to a true value. Second, if you're not behind a firewall, you can set ftp_int_passive to a true value. There's one more method. If you're behind a FTP proxy firewall, not an HTTP or SOCKS firewall, then ftp_firewall must be set to "hostname:port"(the port that the firewall listens to).