Bugzilla's install-module.pl hangs

yacoubean has asked for the wisdom of the Perl Monks concerning the following question:

I have spent a couple of hours scouring google and PerlMonks to no avail. Sorry if this seems like a noob question.

I am just trying to run Bugzilla's install-module.pl on a RHEL 5 linux box, but the script doesn't do anything. I type in the command, hit enter, and nothing happens. No errors, no warnings, no screen output, and I don't even get my command prompt back (I have to hit ctrl+c.) Yesterday the script was working fine, so I think I must have a hung perl process getting in the way. I've looked at the 'top' output, but I don't see anything suspicious in there. I've also scoured the 'ps' process list (and even grepped for 'install' or 'perl'), but I can't find any hung processes in there either. I even waited for an hour or two to see if something would eventually happen, but still nothing.

How can I see any old still running perl scripts, and kill them (assuming that is the problem here?)

Here is the command I'm running:
./install-module.pl --all

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Comment on Bugzilla's install-module.pl hangs Download Code

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Re: Bugzilla's install-module.pl hangs by Eliya (Vicar) on Aug 23, 2011 at 16:05 UTC
I type in the command, hit enter, and nothing happens. Running the command under `strace` might give you a clue as to what it's doing or waiting for (unless the script is hanging in some endless loop that doesn't involve OS calls). `$ strace -f ./install-module.pl --all` [download]	[reply] [d/l] [select]
Re^2: Bugzilla's install-module.pl hangs by yacoubean (Scribe) on Aug 23, 2011 at 19:36 UTC
strace showed me that running install-module.pl with sudo was not working (for some reason.) So I did sudo -i and then ran it as "root" (I don't have access to the root account on this box). It ran fine like that. Weird, but oh well. :)	[reply]
Re: Bugzilla's install-module.pl hangs by Khen1950fx (Canon) on Aug 23, 2011 at 16:26 UTC
Try this instead: `./install-module --upgrade-all` [download]	[reply] [d/l]
Re: Bugzilla's install-module.pl hangs by ig (Vicar) on Aug 23, 2011 at 18:06 UTC
update: ignore this first idea - I wasn't paying attention to you having to hit ^C... Is it possible that it doesn't do anything because all the modules Bugzilla needs are already installed? Perl scripts are usually interpreted by the `perl` program. If one is running, the `ps` command can list it. You can try: `ps -ef \| grep perl` [download] If that doesn't show anything other than 'grep perl', then you don't have any hung perl processes. update: maybe `checksetup.pl --verbose` would help?	[reply] [d/l] [select]
Re^2: Bugzilla's install-module.pl hangs by yacoubean (Scribe) on Aug 23, 2011 at 19:28 UTC
I've tried ps grepping for perl...nothing. Checksetup shows me a bunch of required modules that are still missing, and that is why I'm trying to run install-module.pl. :\ -------------- My home on the web: http://www.techfeed.net/	[reply]
Re: Bugzilla's install-module.pl hangs by Anonymous Monk on Aug 24, 2011 at 03:39 UTC
I am just trying to run Bugzilla's install-module.pl on a RHEL 5 linux box, but the script doesn't do anything. I type in the Bugzilla has support forums, they'll know their own product better than we might :) I'm sure, even they will ask, what version of the prerequisites you have installed, and what version of bugzilla you're trying to install	[reply]
Re^2: Bugzilla's install-module.pl hangs by yacoubean (Scribe) on Aug 25, 2011 at 20:36 UTC
I actually asked this question on the official bugzilla mailing list, but I didn't get much help from them. Strangely, you monks were a lot more helpful than that mailing list was (even though one would expect better results from over there.)	[reply]