thanks for the reply, i think you are right, but in the link you gave on step 7, it has

# Click Start, click Run, and then type DCOMCNFG. Select the applicati
+on that you want to automate. The application names are listed below:

Microsoft Access 97 - Microsoft Access Database
Microsoft Access 2000/2002 - Microsoft Access Application
Microsoft Excel 97/2000/2002 - Microsoft Excel Application
Microsoft Word 97 - Microsoft Word Basic
Microsoft Word 2000/2002 - Microsoft Word Document
[download]

but there is no entry for "Outlook Application", when i run the command, only two things show up for outlook, "Outlook Message Attachment" and "Outlook Office Finder", this was bugging me before... i dont know why it isnt there...